Accessibility
The Ontarians with Disabilities Act and Accessibility Planning at Bruyère Health
Ensuring that Bruyère Health facilities are accessible to as many people as possible is very important. We will continually strive to identify and remove barriers that prevent a person with disabilities from fully participating within our facilities, programs and services, policies and practices. Our approach to accessibility also goes beyond the identification and removal of barriers. It includes advocacy, education and research, as well as our provision of care and treatment as guided by our mission to improve the quality of life of adults affected by loss of autonomy or by chronic or terminal illness.
Do you need information in another format?
If you have a disability and would like information in a different format, please ask us. We will work with you to create the format that’s best for you. We are happy to support the Accessibility for Ontarians with Disabilities Act (2005).
Please send your request to communications@bruyere.org or call 613-562-6262.
Bruyère Health's accessibility plan and other accessibility documents
Ontario’s accessibility laws and standards:
Temporary Disruption Information for Bruyère Health
Any pre-planned interruptions to entrances, access roads, elevating devices or accessible washrooms will be posted on Bruyère Health’s website to provide public notification. Signs will be placed at the interruption site indicating alternate accessible options.
Unexpected disruptions, or disruptions where it is too difficult to post a notice on the website, will be handled with signs and/or Bruyère Health employees or volunteers who will provide alternate directions as required. The person providing the alternate directions should be able to communicate the nature of the outage and expected duration, whenever possible. Bruyère Health will try to ensure that multiple accessible service disruptions do not occur at the same time.
May 31 marks the beginning of Accessibility Awareness Week.
Accessibility is not only about compliance, but also about inclusion, respect, and creating equitable spaces and experiences for all.
At Bruyère Health, we understand meaningful progress comes from listening, learning, and continuously improving. Over the past several years, we have made accessibility a priority across our organization, working to create more accessible spaces for all. We are also deeply grateful to everyone who shares their perspectives, experiences, and feedback. This feedback has played an important role in guiding the work and helping us improve as an organization.
During Accessibility Awareness Week, we encourage everyone to take time to learn more about accessibility, reflect on how we can work together to remove barriers in our work.
Together, we can continue to create a more accessible future for everyone.
Working to make Bruyère Health more accessible and inclusive
What we have done:
Established an Accessibility Resource Group (RG) fostering awareness, collaboration, and continuous improvement
Ongoing engagement with patients, residents and staff
Extended elevator door closing time to better support people with mobility needs
Renovations to the cafeteria our Centretown Site to create a more accessible and inclusive space
Updated our washrooms to better meet diverse needs
Upgraded accessibility push-button controls to improve ease of access
Added seating near main elevators at Centretown Site to improve comfort and accessibility
Reviewed and updated accessibility policies to better meet evolving standards
Finalized 2021-2026 hospital accessibility plan to be posted publicly
What's next:
Enhancing elevator accessibility with the rollout of new Bluetooth-enabled technology
Developing new accessibility plan for the hospital