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Red Dot Alerts

Red Dot Alerts - Formerly Bruyère Helpline

Personal Alert Solutions

Red Dot Alerts continues on with the compassionate helpline of Bruyère, a much respected Ottawa senior care champion. Our fully managed suite of mobile safety services—that you can turn on and off as needed—makes it easy to extend the reach of protection from home to community.




logo for Red dot

Contact Information

T: 613-244-7400
101-920 Belfast Road,
Ottawa, ON K1G 0Z6 



(Includes Existing Bruyère Helpline Clients)


Red Dot Alerts At-Home Service has you covered 24/7.

They're more than a personal alert device. Red Dot Alerts in a public-private collaboration with Bruyère is continuing the business of Bruyère Helpline. Red Dot Alerts is locally owned and Canadian operated.


They offer the same At-Home Service option that Bruyère Helpline has offered for years, but also the option for the next generation mobile personal alert solutions that protect you wherever you are, any time of the day or night.



The At-Home device provides help at the push of a button


Red Dot Alerts enables a senior or disabled person living independently in their home to call for help by simply pressing a button on a small wireless pendant or bracelet. Pushing the button connects you 24/7 with a trained Canadian operator who knows you and will send help in case of an emergency. If you reach out but cannot speak, our operator will quickly send help.

Find out how it works! 


Red Dot Alerts technology-enabled care helps seniors and those living with chronic illness stay safe while independent and active in their communities, giving peace of mind to the family, friends and providers who care for them.


Their fully managed suite of mobile safety services —that you can turn on and off as needed—makes it easy to extend the reach of protection from home to community. Go for a walk, work in the yard or head to the shops with complete confidence that if anything goes wrong, help is close by. With their fully managed services at your disposal, you can live your life—and let them take care of your worries.


For details on our On-the-Go plan, please contact Red Dot Alerts at: T: 613-244-7400


Find out how it works!